Skip Navigation
HOME > Connect

Report a Stolen Card

To report a lost or stolen ATM or Debit Card:

  • During Business Hours: Call Customer Service Department immediately at (985) 735-6555
  • After Business Hours: Call (985) 735-6555 and choose option 1 or call our toll free number at (800) 500-1044
  • Outside of the U.S.: If you are trying to call from outside the U.S., call (777) 227-2447

To activate a new ATM or Debit Card:

  • During or After Business Hours: Call (866) 633-5293 to activate your card. If prompted, please select your
    Personal Identification Number (PIN).
    IMPORTANT: To help protect you from certain types of fraud, please call from your PRIMARY PHONE NUMBER to activate your card.